Crucial Conversations: Tools for Talking When Stakes Are High was first published in 2002 by McGraw-Hill, with a second edition published in 2012,[1] and a third edition published in 2022.

[2] A business self-help book written by the four co-founders of VitalSmarts, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, the book has sold more than 2 million copies and has been translated into 28 languages.

[3] Crucial Conversations was ranked by Business Insider as one of the most popular business books of 2013.

[4] In conjunction with the book, the authors offer training on how to hold more effective conversations.

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