[citation needed] Over the years, the department has been the centre of controversy in regards to the Australian Government's policies of mandatory detention of unauthorised arrivals, the Pacific Solution, and the treatment of asylum seekers that was criticised in the Palmer Inquiry reports in 2005.

[12] In an Administrative Arrangements Order made on 18 September 2013, the functions of the department were broadly classified into the following matters:[3] The size and composition of Australia's permanent migration program is reviewed annually to maximise its potential.

The family stream was set at 54 550 places, recognising the benefits that accrue when Australians have their parents, partners, carers or children join them to live in Australia permanently.

A new points test emphasising the importance of English language proficiency, work experience and higher level qualifications was announced and implemented on 1 July 2011.

[16] The introduction of complementary protection legislation into parliament on 24 February 2011, was a development in relation to Australia's commitment to fulfilling its international obligations under the Refugee Convention.

This was expected to improve the efficiency of decision-making by providing more accountable assessments of asylum seekers’ protection claims.

[17] The department's citizenship course provides an alternative pathway for taking the final step towards becoming an Australian citizen.

[citation needed] On 26 January 2011, Australia Day, approximately 13,000 people became Australian citizens in about 325 citizenship ceremonies hosted by local councils and community groups across the country.