Its plot follows Alicia, a young video rental store clerk in a small Connecticut town who is tormented by bizarre, unearthly phone calls.

While out for drinks later, Alicia recounts the bizarre incident to her boyfriend, Mike, a local disc jockey, and her glamorous twin sister, Barbara Ann—both dismiss it as a strange coincidence.

Meanwhile, a serial killer is murdering young women in the town, and the crimes are being investigated by Detective Tremaglio.

Later that night, Alicia receives several bizarre phone calls in which she hears Mike and Barbara Ann discussing the romantic affair they are having, apparently unaware they are being listened to.

Distraught, Alicia returns to her apartment where she continues to be bothered by the recurring phone calls, and enters a depressive state.

She is further horrified when she hears on the radio that another female murder victim has been found in town, suggesting Franklin may not have been the primary serial killer.

[4] The film features a soundtrack of several 1980s new wave and rock bands, including "Talking to a Stranger" and "Scream Who" by Hunters & Collectors; "Complicated Game" by XTC; and "Chizoola" by Haysi Fantayzee.

The band contributed the songs "You Don't Love Me," "Death in Small Doses," and "I Only Dream in Color."

wrote that the film "borrows some language from the slasher textbook, but it's also got supernatural elements, police procedural scenes (including a bizarre series of interviews where Capobianco's character talks directly to the camera, usually to fill in gaps in the plot), and a minor psychological thriller flair.

[9] On November 24, 2017, Disconnected was given a limited edition release on Blu-ray by Vinegar Syndrome, numbered at 2,000 units.