Dynamics 365 integrates with other Microsoft products such as Office 365, Power BI, and Azure, allowing businesses to streamline their operations, improve customer engagement, and make data-driven decisions.

The platform is highly customizable, enabling organizations to tailor it to their specific needs and industry requirements.

Dynamics 365 is designed to help businesses unify their processes, gain insights into their operations, and foster better relationships with customers.

The platform is available on a subscription basis, with different modules and pricing options to suit the needs of various businesses.

The various products are aimed at different market segments, ranging from small and medium-sized businesses (SMBs) to large organizations with multi-language, currency, and legal entity capability.

In recent years Microsoft Dynamics ERP has focused its marketing and innovation efforts on SaaS suites.

[16] The system is compliant with various internal financial standards to meet local requirements, such as GDPR, IAS/IFRS and SOX.

Essentials covers Finance, Sales, Marketing, Purchasing, Inventory, Warehousing, and Project Management.

[18] With the arrival of NAV 2013, Microsoft introduced a new licensing model that operated on a concurrent user basis.

[21][22] Microsoft Dynamics was a line of Business Applications, containing enterprise resource planning (ERP) and customer relationship management (CRM).

Microsoft marketed Dynamics applications through a network of reselling partners who provided specialized services.

Dynamics can be used with other Microsoft programs and services, such as SharePoint, Yammer, Office 365, Azure and Outlook.

There followed in 1987 the first version of Navision,[27] a client/server-based accounting application that allowed multiple users to access the system simultaneously.

From Navision version 3 the product was distributed in other European countries, including Germany and the United Kingdom.

In 2000, Navision Software A/S merged with fellow Danish firm Damgaard A/S (founded 1983) to form NavisionDamgaard A/S.

[29] In 2003 Microsoft announced plans to develop an entirely new ERP system (Project Green).

[34] In September 2017 at the Directions conference, Microsoft announced the new codename "Tenerife" as the next generation of the Dynamics NAV product.

[37] Business Central introduced a new AL language for development and translated the codebase from Dynamics NAV (C/AL).

Based in Findlay, Ohio, Solomon's roots go back more than 35 years, when co-founders Gary Harpst, Jack Ridge and Vernon Strong started TLB, Inc. in 1980.

[44] The Dynamics GP product was originally developed by Great Plains Software, an independent company located in Fargo, North Dakota run by Doug Burgum.

[45] It was one of the first accounting packages in the United States that were designed and written to be multi-user and to run under Windows as 32-bit software.

[56] It was not possible to create custom entities but there was a software development kit (SDK) available using SOAP and XML endpoints to interact with it.

Significant additions released later by Microsoft also allowed Dynamics CRM 3.0 to be accessed by various mobile devices and integration with Siebel Systems.

The multi-tenancy option also allows ISVs to offer hosted solutions[buzzword] to end customers as well.

Dynamics CRM 4.0 is the first version of the product, which has seen significant take up in the market and passed the 1 million user mark in July 2009.

The UI design was based on Office 2007 look and feel, with the same blue shading and round button as "start".

[62] On January 6, 2015, Microsoft announced the availability of a CRM Cloud service specifically for the US Government that is designed for FedRAMP compliance.

[65] In June 2016 was developed a special application which sends scanned info from business cards into MS Dynamics CRM named Business Card Reader for MS Dynamics and Call Tracker application in 2017.

The update released in October 2018 included new features for sales, marketing, customer service, and recruitment.

The features added after the update, included a user interface (UUI) to embed canvas apps created in PowerApps and it also brought back the tabs facility.