Eagle pioneered new routes with the additional aircraft,[3] with flights between Masterton and Auckland commencing in February 2009; and service between Christchurch and Westport, launched in July 2009.

Due to the continuing downturn in passenger levels, parent company Air New Zealand ceased Eagle's expansion plans.

New routes, such as Christchurch – Te Anau, and Hokitika – Wellington were mooted for the airline's continued expansion plans, however the economic downturn of the global financial crisis had an effect on air travel around New Zealand.

[6][7][8] A sudden surge in flight cancellations to minor centres brought the airline some negative publicity over the first few months of 2012.

Other small towns such as Masterton and Wānaka have also raised concerns about rescheduling of flights without prior notice by Eagle Airways.

Also public opinion believes the 1900D is now considered too unreliable as a type for the harsher New Zealand weather conditions with frequent cancellations due to maintenance issues.

[10] The entire 1900D fleet was grounded on 7 August 2012 after hairline cracks were found in the tail area of an aircraft during routine maintenance inspection, again highlighting the unreliability of this type.

Vincent Aviation provided two Jetstream 32 airliners to Eagle Airways for the duration, a move that has helped maintain some passenger schedules.