The station is managed by the Elizabeth line and saw a major upgrade and expansion as part of the Crossrail project, with a rebuilt ticket hall and the provision of step-free access.

[11][12][13][14][page needed] It was also intended to use the connection for a service to Uxbridge Vine Street station (via West Drayton), but this was never introduced.

[15] Prior to World War I, plans were made by the GWR to construct a new, mainly freight, line between Ealing and Shepherd's Bush, to connect west-to-south with the West London Railway.

CLR services to two new platforms at Ealing Broadway, built between the GWR and DR stations, started on 3 August 1920, with, initially, just one intermediate stop at East Acton.

The GWR-built station was demolished in 1961[16] and replaced by a low concrete structure containing shops and a ticket hall, opened in 1965, with a high-rise office building above.

An interim TfL Rail service between suburban stations and London Paddington began in 2018,[23] transferring to the Elizabeth line on 24 May 2022.

As part of the Crossrail project, the station was upgraded and expanded to meet increased passenger numbers, improve the interchange between various rail and local bus services and provide step free access.

[32] After further criticism by local people of poor design,[33] the station entrance was redesigned with a large glass frontage and a long curved canopy to the street.

[39][40] The London Borough of Ealing does not support the proposal, saying "no consensus to progress this project [due] to extremely high costs".