A fair number of users report a "SLOG DUMP" error message appearing on the screen, after which the phone exhibited various issues such as the phone being unable to receive calls or freezing.
[2] Samsung released an ID1 update[3] addressing many of the issues reported by users, but users report that the update actually made things worse, introducing things such as a dialing lag or all incoming calls going straight to voicemail.
[4] Samsung has released an official upgrade to Windows Mobile 6.5[5] for the Epix, in June 2010.
Users have had success installing unofficial Windows Mobile 6.5 on the Epix for the last year[when?
[6] The official release fixes most of the problems in the unofficial ROM, including the mouse pointer, GPS issues, speed, and battery life.