[4] It offers a range of financial solutions, including mortgages, business financing, and bank accounts.

It operates from its headquarters in Toronto and has regional offices in Calgary, Halifax, Montreal, and Vancouver.

[10] Andrew Moor was appointed president and chief executive officer in March 2007.

[17] On January 1, 2019, Equitable Bank completed its acquisition of Bennington Financial Services Corp, a growing privately owned company serving the brokered equipment leasing market in Canada.

At launch the bank attracted customers with an interest rate of 3.0% on its Savings Plus Account.

[23] The Savings Plus Account interest rate continued to reduce periodically, hitting a low of 1.25% in July 2021.

[24] In April 2022, EQ Bank began incrementally increasing its interest rate over a period of several months.

[26] EQ Bank began offering guaranteed investment certificates (GICs) in May 2018.

[29] In 2019, it launched an international money transfer service in partnership with TransferWise (now known as Wise).

[30] On February 6, 2020, the bank announced the addition of 15 new currencies, allowing conversions of over 40+ countries.

The no-fee account gives EQ Bank customers the ability to send US dollars internationally.

In March 2016, within three months of launch, it began to limit the number of people who could sign up for and then, implementing a reservation system on its website.

The World's Best Banks were selected based on over 43,000 consumer surveys representing 28 different countries.