[5] Train service to Everett is most often disrupted and canceled during the autumn and winter seasons because of landslides along the shoreline of the Puget Sound, where the BNSF mainline tracks run.

[11][12] Community Transit has six routes at the station, serving as the terminus for local service from Smokey Point, Marysville, Snohomish, Lake Stevens, and Monroe;[13] CT also debuted their Swift Blue Line bus rapid transit service in 2009, with Everett Station as the northern terminus of the route along the Highway 99 corridor to Shoreline.

[19][20] In March 2019, Greyhound's BoltBus express service began serving Everett Station with 48 departures to Vancouver, Bellingham, Tacoma, and Portland, Oregon.

[12] The station building is a four-floor brick-and-glass structure housing 64,000 square feet (5,900 m2) that includes ticketing offices, a waiting area, classrooms, and community rooms.

The front façade mainly comprises a three-story glass wall inside of a 34,000-pound (15,000 kg; 15 t) precast steel arch, facing a small plaza at the intersection of Smith Avenue and 32nd Street.

[26] The station building, designed by architectural firm Zimmer Gunsul Frasca Partnership,[27] houses ticket counters and waiting areas for Amtrak and Greyhound in addition to passenger amenities, such as restrooms, payphones, a customer service center, and ORCA card vending machines, open daily from 6am to 10pm.

[37] The City of Everett and ZGF Partnership were recognized by the Puget Sound Regional Council with a "Vision 2020" award for its combination of a transportation hub and community gathering place into a single project.

[38][39] Everett Station also won the 2006 Citation Award from the Washington branch of the American Institute of Architects, whose jury commended the City of Everett on the station housing "an innovative mix of transit, educational functions, and community spaces; delights travelers; and is welcoming to the public for classes, public meetings, and banquets.

[30] The Everett City Council chose a two-block industrial site bordered by Pacific Avenue to the north in 1995, estimating a cost of $30 million and an opening in 1998.

[47] Everett Mayor Ed Hansen proposed adding two additional stories to the station building to house classrooms and space for career counseling services, inspired by a similar project in Oakland, California.

[51] Sound Transit began with the construction of the Pacific Avenue overpass, replacing an earlier at-grade crossing, that opened on November 14, 2001 at a cost of $20 million.

[53] The $46.9 million station was opened during a ribbon-cutting ceremony on February 4, 2002, attended by Everett Mayor Ed Hansen, Governor Gary Locke, U.S. Representative Rick Larsen, Snohomish County Executive Bob Drewel and Sound Transit Board chairman and King County Executive Ron Sims.

[66][67] Link light rail service is expected to be extended from Lynnwood Transit Center to Everett in 2037 or 2041 depending on the availability of funding.

[68][71] In 2012, the City of Everett began to rezone the station's surrounding area to allow multifamily housing, encouraging transit-oriented development by raising height limits to 80 feet (24 m).