[5] In 2003, Hennick's father left the board of directors, as part of a general corporate governance shake-up.

[7] In 2010, FirstService merged the entire Colliers International platform into itself, creating the third largest real estate services firm in the world.

[9] The remaining company was focused on residential property services, and was led by D. Scott Patterson instead of Hennick.

[11] Buildings managed by FirstService include The Union in New Haven, Connecticut, ViewPoint in Atlanta, Georgia, Morningside Gardens in New York City, and Ideal Lofts in Toronto, Ontario.

The union which organizes FirstService workers filed a complained against the practice which it refers to as "bondage fee.