He was chairman of Citadel, Power Holdings, and iQor; lead independent director of Pluralsight; and has sbeen on the boards of Extra Space Storage, Staples Inc., Ryerson, Inc., TJX Companies, and Utah Capital Investment Corp.[1] From 2000 to 2007, Crittenden was executive vice president and chief financial officer (CFO) of American Express,[2][3] and from March 2007 to March 2009, he was the chief financial officer of Citigroup.
[4][5] Crittenden began his career as a consultant at Bain and Company where he worked on various strategic projects in the United States and Germany.
[10] Prior to joining Citigroup, Crittenden was executive vice president and chief financial officer (CFO) of American Express, as well as the head of the company's Global Network Services division.
[16] Prior to Crittenden's arrival, Huntsman Gay Global Capital created Power Holdings by acquiring several utilities services throughout the United States.
In 2013, Crittenden became the chairman of Huntsman Gay Global Capital (HGGC) after co-founder Richard Lawson took over as chief executive.
[18] In December 2013, Crittenden oversaw the acquisition of Lucent Polymers by the HGGC company Citadel Plastics Holdings, a top global thermoplastics and thermoset resins compounder.
According to Crittenden, Citadel Plastics will benefit greatly from the financial strength and blue-chip customer base of Lucent, as well as its numerous development initiatives.
According to Crittenden, the acquisition helps iQor's customers benefit from a "considerably larger global footprint and additional financial resources.