Here there are both up and down escalators and stairs between the centre train platform, the intermediate concourse where there is a collectors booth and turnstiles, and street level.

Viewmount Avenue, at the south end of the station, only has stairs to an automatic entrance on the north side of the street.

As part of the Easier Access program, construction began in 2022 to add elevators to the centre platform, which connects to the street-level concourse.

Glencairn features an artistic skylight entitled Joy designed by Rita Letendre.

The first version was installed in 1977 and consisted of painted translucent glazed act panels; it was removed in the early 1990s at the artist's request after leakage damaged the art panels below the skylight, and was replaced with a lighter weight-supported glazing system.