The station is situated in central Gothenburg, at Drottningtorget, and is connected to the Nils Ericson bus terminal.

In 1923 the train station was rebuilt and enlarged after Folke Zettervall's plans, who was the official SJ architect by that time.

The current interior design is similar to the 1923 model with wood pillars, glass ceiling and a floor made of limestone.

[5] In January 2010, a one square metre (11 Sq Ft) section of the station's glass ceiling collapsed after ice had fallen onto it.

One person suffered bruises by falling glass splinters and big parts of the station were closed due to safety reasons.

Nordstan also has a large tram and bus stop, and a shopping mall connected to the station by an underground pedestrian tunnel.

Southeast of the Central Station there is another bus terminal, called Åkareplatsen, with regional buses to Borås.

[11] Weeping Girl is a bronze sculpture in the station created by artist Laura Ford, born in Cardiff, Wales.

[12] There are several facilities in the station, among them shops, a bank office, cafes, restaurants, a pharmacy, a hotel and lounges.