The hotel closed in 2002 and due to the risk of crumbling stonework where it remained under scaffolding and protective covers for ten years.

[5] The hotel reopened in May 2021 with 185 bedrooms, two new bars and a restaurant, a gymnasium, meeting rooms, collaboration areas, and event spaces.

[4] Plevins issued three separate contracts for the Colmore Row range of the hotel and construction work started in 1875 on the corner of Church Street.

[4] The stock rooms were an exhibition space where businessmen could demonstrate their new products and were built as the hotel aimed to attract most of its clients from commercial visitors from out of town.

The hotel's heyday was in the early 20th century, when it played host to royalty, politicians and film stars as well as staging many dinners, concerts and dances in the Grosvenor Suites.

King George VI, Winston Churchill, Neville Chamberlain, Charlie Chaplin, James Cagney and Joe Louis attended functions or stayed in the hotel at this time.

[8] A major repair job was undertaken on the exterior stonework on Colmore Row and Church Street which comprised applying a resin sealant coat, followed by a thick cement layer and then over painting.

The exterior of the building began to deteriorate because of poor quality stonework; scaffolding was erected for public safety.

[4] The Victorian Society countered these plans by putting forward an application to spot-list the building to save it from demolition.

The Grand Hotel is one of the largest Victorian buildings in central Birmingham and forms part of the informal square around St Philip's Cathedral.

[4] The interior was redesigned by Martin & Chamberlain in 1890–91, and in 1893–95 the firm built an eight-storey red brick and terracotta block fronting onto Barwick Street.

This is by far the largest in the country and it was made secure by the employment of a series of deep girders.During the restoration in 2014, a course of red sandstone blocks was discovered on the Colmore Row and Church Street façades above the windows across the first four floors.

[8] After the successful trial, £30 million proposals were drawn up and went on public consultation in January 2012 followed by a planning application in February 2012.

[5] The stonework façades on Colmore Row and Church Street, the Grosvenor Suites and the grand staircase were restored.

In January 2020, it was announced by Starwood Capital Group that the hotel would open in summer 2020, following an extensive £45 million refurbishment.

[citation needed] The restoration includes new penthouse suites, a sunken rooftop garden terrace, two new bars and a restaurant, a gymnasium, meeting rooms, collaboration areas, and event spaces.

[citation needed] During January 2012 the BBC drama Dancing on the Edge written and directed by Stephen Poliakoff used the Grosvenor Room as the filming location for the Imperial Ballroom.