It is the northern terminus of the Canberra Metro R1 Civic to Gungahlin line and is an important connection point between light rail and bus transport.

[1] Despite the station being named Gungahlin Place, the light rail platforms are actually located on a section of Hibberson Street that has been closed to road traffic.

As the northern terminus of Canberra Metro's R1 route, Gungahlin Place is the second busiest light rail station on the network, with 20% of all passengers boarding or alighting a service here in the first 10 months of operation.

During peak times both sets of platforms may be used and there is a crossover to allow arriving or departing light rail vehicles to switch between tracks.

On the shoulder of peak hour, some services from Gungahlin Place terminate at Sandford Street when returning to the depot in Mitchell.