[11] However, despite early demand for the phone, HTC has appeared to struggle in their attempts to address multiple complaints about the device.

Common reported issues include complaints of short battery life, frequent rebooting, and a much delayed and troubled rollout of an update to the Android Gingerbread platform.

[12][13] The ThunderBolt has a second generation 1GHz Snapdragon processor manufactured by Qualcomm, and runs on Verizon's 4G LTE Network.

It has a 4.3-inch class (480×800) WVGA TFT capacitive touchscreen covered by Gorilla Glass,[14] a special crack and scratch resistant material made by Corning.

The "Fit the puzzle piece" unlock screen prompt was replaced by “Drag down to unlock.” Another new feature with the 4.0.4 update was the built-in data manager.