The station is located on Queensway in front of the Cornbow Centre, which houses the Asda superstore plus many other shops, and opposite Halesowen's Jobcentre Plus and Norman Church.

However, a new bus station opposite Church Croft in Queensway was constructed adjacent to the new shopping centre in the late 1960s, enabling Hagley Street to be pedestrianised.

However, it was soon clear that the station was outdated and it closed in March 2007 for a total redevelopment, which also saw a new Asda superstore opened nearby as part of a multimillion-pound regeneration of Halesowen town centre.

The present Bus Station was constructed on the same site and opened in December 2008, along with a new Asda supermarket in the Cornbow Shopping Centre towards the end of the previous month.

It features electronic departure doors that are automatically activated by arriving buses, thus permitting full passenger segregation from manoeuvring vehicles.