Document I provides a detailed introduction to the concepts behind open source software and its possible impact on Microsoft products and services.
[1][4] Document I revealed that "FUD" (spreading fear, uncertainty, and doubt) was a traditional Microsoft marketing strategy, acknowledged and understood internally.
[14] Raymond suggests that the documents show that while Microsoft may have been dismissive of open source software in public, it privately considers it a serious competitor.
Document I also suggests that open source software "is long-term credible ... FUD tactics can not be used to combat it", and "Recent case studies (the Internet) provide very dramatic evidence ... that commercial quality can be achieved / exceeded by OSS projects."
Eric Raymond provides commentary suggesting ways that the open-source community can promote itself based on the results of the survey.
[16][17][18] "OSS and Government", aka "Halloween VIII: Doing the Damage-Control Dance", is a memo from Group Vice President of Worldwide Sales, Orlando Ayala, to general managers of Microsoft regional subsidiaries.
It describes the availability of support from Microsoft corporate for regional sales personnel facing competition from Linux in government markets.