Additional vehicles are occasionally added as a temporary measure as demand increases.

CACC prioritizes the urgency of requests, determine the appropriate destination hospital to meet patient needs and provide callers with pre-arrival first aid instructions.

The centres deploy, coordinate and direct the movement of all ambulances and emergency response vehicles within geographic catchment areas to ensure an integrated healthcare system.

Computer-aided wide-area central dispatching and technology, such as automatic vehicle location using global positioning systems, help the dispatcher to determine and assign the closest available and most appropriate ambulance to each emergency.

[1] Paramedicine in Canada Emergency Services in Hamilton, Ontario