In June 2020, the zoo went though organisational reforms and started co-operating with Hangzhou Children's Park.

Today the two parks covers a total area of 440 acres and has 120 kinds of rare wild animals, and receives an annual attendance averaging at more than 2.3 million tourists.

[1] In 2023, the zoo gained international interest after an online video posted on Douyin platform, had gone viral of 'Angela', one of its female Malaysian sun bears, that was seen standing up straight and waving its paw at the crowd.

Additionally, multiple animal experts from western zoos, including Zoo Miami's animal expert Ron Magill and Canberra's National Zoo and Aquarium wildlife supervisor Sophie Dentrinos, later dismissed the conspiracy theories, and told reporters that they can tell that the bear in Hangzhou zoo was authentic, explaining that this bear species naturally has a lot of loose saggy skin as a natural adaptation against predators, and it wasn't odd for sun bears to be able to stand up straight on their hind legs.

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