[1] The station is situated on the Laksar–Dehradun railway line for connecting Delhi, Howrah and rest of India.

In front of the railway station is the UTC Roadways Bus Station of Haridwar offering regular services to places in and around Haridwar such as Delhi and to all major destinations in North India including Mussoorie, Meerut, Saharanpur, Ghaziabad, Kanpur, Lucknow, Bareilly, Shimla, Dehradun, Badrinath, Nainital, Ranikhet and Uttarkashi.

[2] Haridwar is considered one of the seven holy cities of Hinduism in India and it is continuing to expand and thrive with spiritual centres, educational Institutions and has witnessed great demographic flow.

[2] The station has also been provided with new escalators and lifts in order to facilitate passengers, especially senior citizens, disabled people, women, and child travellers.

As Haridwar has large foot fall throughout the year and hence CCTV surveillance has been upgraded which provides close watch and strengthen security at the station.