The ferry operates during rush hours on weekdays only, primarily transporting commuters from the west side of the river to the Ossining Metro-North Railroad station on the east side, where they can transfer to Metro-North Railroad trains headed to Grand Central Terminal in New York City, or Croton-Harmon and Poughkeepsie, via its Hudson Line.

In addition to Hudson Line trains, connections are also available at Ossining to the Bee-Line Bus System's 13 and 19 routes, which board at a busway on the east side of the station.

[8] The fare is $4.50 per person ($2.25 for seniors and children 6 to 11 years old) and can either be purchased at the ticket booth at Haverstraw dock, or paid in cash only on board.

The ferry's usual vessel, the Admiral Richard E. Bennis, has been undergoing renovations in Mamaroneck, New York, since August 2022.

[13] On January 15, 2009, the Admiral Richard E. Bennis was among the many ships that helped evacuate stranded passengers of US Airways Flight 1549 on the Hudson River between New Jersey and Midtown Manhattan.