At its peak of operations, Hawthorne employed 45,000 workers, producing large quantities of telephone equipment, but also a wide variety of consumer products.
The facility is well-known for the studies in industrial relations held there in the 1920s, and the Hawthorne effect for a worker management behavior is named for the works.
[4]: 63 220 employees of the Hawthorne works, many of them Czech immigrants, were among those killed in the capsizing of the SS Eastland in Chicago on July 24, 1915; they were preparing to depart on a company-sponsored excursion at the time.
[5][6] The term "Hawthorne effect" refers to the type of reactivity in which individuals modify an aspect of their behavior in response to their awareness of being observed.
[7][8] It was first observed in data from the Hawthorne Works collected by psychologist Elton Mayo and later reinterpreted by Henry A. Landsberger, who coined the term.