After prison officer Mackay searches their cell for toilet rolls that had been stolen from the governor, missing one hidden in a water jug, Fletcher and Godber prepare for visiting time from their family.
Fletcher's daughter Ingrid arrives, instead of his wife, with news that while her mother and younger sister are fine, her brother has begun chain-smoking each day.
That night, Fletcher wakes up Godber to inform him that he is depressed, wishing he could be at home to ensure his kids are growing up properly.
Fletcher manages to persuade him to open up about this and learns that Godber received a letter from Denise, revealing she had married another man and that the inmate he assaulted made fun of this.
On the next visiting day, Fletcher cheers up when he learns that Ingrid has heeded his words and stopped dating her current boyfriend and that she came to the prison with a bra, although not before embarrassing him again.