In Billboard, Spotify editors named the song as a "steamy single" and highlighted Cabello's "fitting charm".

The music video for "Hey Ma" surpassed 300 million views on YouTube, making it 3x VEVO Certified.

[4] As described by Billboard, the "spicy" video is filled with "bright and vivid" scenes representing the Cuban culture as the trio move around the streets interacting with the crowd and dancing in front of "impressive" cars.

the videos plot goes as so: the video opens on a sunrise over Cuba, Cabello walking through the streets as she greets people & picks up a radio, she walks past Balvin leaning against a Dodge Challenger SRT Demon [which appears in the movie] Balvín starts singing while shots of people & from the movie play.

[9] Griselda Flores from Billboard magazine said that "The trio heated things up when they took the stage to perform the upbeat track", and praised their looks by saying: "Cabello stepped into a strapless, flower-printed red dress wearing it over black shorts that peeked through the dress' front slit.