The journey to Southern Cross railway station is approximately 7.12 kilometres (4.42 mi) and takes 25 minutes.

[10] In 1975, the current station building on Platform 1 was provided, with parcel facilities also being abolished around this time.

[13] On 22 February 2014, an 18 year old male was fatally injured when he fell between a moving train and the platform.

[14] An Australian Transport Safety Bureau (ATSB) report found that due to the pressure applied by passengers, the traction interlock system (as designed) automatically deactivated after a period of time.

[8] The report found a total of four main issues, those being the inadequacy of the doors open warning device, the standards for train and platform clearances, the ability for the train to move with the carriage doors open, and the platform clearances.

[8][16] In a bid to prevent further fatalities from arising, Metro Trains Melbourne (MTM) has realigned the track at Heyington station and installed rubber "bridges" along the entire edge of the platform face.

[15] On the wider network, MTM has also completed a survey of all stations with curved track and platforms that are at a higher risk of an issue occurring.

[8] In the long term, plans and strategies have been adopted to remove these safety issues permanently from the network.

The station is currently served by the Glen Waverley line—a service on the metropolitan rail network.