Although the terminus of the Gonō Line is at Kawabe, most trains continue on to terminate at Hirosaki for ease of connections.

The station has a JR East Midori no Madoguchi staffed ticket office and View Plaza travel agency.

[citation needed] With the privatization of JNR on April 1, 1987, the station came under the operational control of JR East.

[3] The Konan Railway station was used by an average of 2,851 passengers daily in fiscal 2011.

[2] The JR East passenger figures for previous years are as shown below.