[1] The terminal is one of the several in Hong Kong that provide ferry services to Macau and cities in southern China.

The terminal utilises two island piers, each with several ferry docks, linked by enclosed pedestrian bridges to the ticketing and departure/arrival hall facilities in the lower levels of the Shun Tak Centre on the shore.

TurboJET provides services to the Outer Harbour Ferry Terminal in central Macau.

[7][8][9] Several companies also provide limited service to ports within China's Guangdong, with destinations served including Shekou and Nansha.

[1] It is located above the inner pier of the ferry terminal, at an elevation of 107 feet (33 m) above sea level, and provides two helipads and a customer lounge.

[12][13] The original heliport at the Hong Kong–Macau Ferry Terminal was built in 1990, and provided a single helipad situated over the western end of the inner pier.

The Hong Kong Heliport Expansion Project commenced in April 2008, when a new helipad was built over the eastern end of the same pier linked to a new passenger lounge.

Services operate between 09:00 and 23:00, with flights departing every 30 minutes or more frequently if traffic demands it, using AgustaWestland AW139 helicopters.

Starting from 1 April 1999, the improvement fee for airport transiting passengers who arrive or depart on the same day is waived.