Hotel Babylon is a British television drama series based on the 2004 book of the same name by Imogen Edwards-Jones, that aired from 19 January 2006 to 14 August 2009, produced by independent production company Carnival Films for BBC One.

Juliet Miller (previously Franklin) arrived originally as a bailiff when the hotel was facing closure in the opener of series four, but took the job of general manager when ex-husband Sam bought Babylon.

From the beginning of the series, James is shown to be somewhat socially conservative, serving as something of a foil for Gino, who has more of a sympathy for the poor and less fortunate stemming from his own upbringing.

It was revealed in the second episode of the fourth series that she is the daughter of the hotelier, Damien Rushby, who briefly becomes owner of Babylon, however she wishes to find her own way in the hotel industry.

Disappointed about the hotel management's attitude towards her problem, she takes matters into her own hands desperate to prove she's right and to make the mercenary pay for his misdeeds.

She wears high heels and a very glossy 'Scarlet Rose' shade of lipstick as part of her receptionist uniform, but this adds to her 'ditzy' demeanour, increasing the comedic aspects of her character.

Having had two years of getting to know each other Anna and Jackie eventually managed to settle their differences, getting along rather well despite dealing with Emily, a new female colleague on the floor, interrupting their dynamic.

In order to quiet the rumor mill she asks Darren, one of the hotel's waitstaff, to pretend to be the father; he subsequently becomes infatuated with her, leading to further drama.

Further antics play out when it is revealed that a cache of emeralds is secreted away somewhere within the hotel; Anna subsequently uncovers clues relating to its location and retrieves the gems, returning some of them.

Several times, Charlie uses skills that he might've picked up within the prison system, such as criminal knowledge or fighting ability (shown during an episode in the second series, where he manages to subdue a staff member holding a guest hostage with a swift and accurate punch).

Tony's reaction to this prompts Rebecca to take action to call off the deal, preventing Credo buying out and gutting Hotel Babylon.

Thanks to their hard-nosed manager Nina (Rachael Stirling) things don't exactly go to plan at first, but when she assaults one of the chambermaids, Charlie takes matters into his own hands.

Wealthy Russian student Natasha (Anamaria Marinca) begs Charlie to help her organise a green card wedding at the hotel.

Charlie only agrees after Tony reminds him of how much cash they could make from delivery scams at the event, realising it's the one way he can raise the money to bribe Pete out of telling Rebecca about his past.

Finding an agreeable suitor is easy enough, but can they convince Natasha's billionaire father Vladimir (Matthew Marsh), and more importantly Rebecca, that the wedding is genuine?

The whirlwind of wedding plans catch Rebecca on a personal level, but it's obsessive compulsive guest Mr Daniels (Steve Pemberton) who makes her realise that hiding in the hotel isn't going to solve her own relationship problems.

Charlie is happy to let beautiful female guest Alice (Susie Amy) massage his bruised ego after colleague and love interest Jackie goes off on a date.

Already spooked after Tony tells them a grisly tale of murder at a nearby hotel, Anna and Charlie are further unsettled by the disappearance of security guard Jagdeep.

Riled and suddenly untrusting, she not only interviews all of the staff, but also calls in an auditor – much to the distress of Gino and Jackie, whose stocktake figures are complete fantasy.

Adrian proves to be only the start of their worries: a star witness, Mr Wiltshire, is being housed at the hotel during the course of an infamous gangland trial.

Whilst Tony attempts to foment a mutiny amongst the staff, Rebecca finds herself being wooed by Adrian with an offer of promotion abroad – and a new life with him.

Meanwhile, prominent MP Theresa Evans (Ronni Ancona) is forced to hide in the hotel following the news that her husband Robert (William Scott-Masson) has had an affair.

Glamour arrives in the shape of Viscount and the new Viscountess Stanwood and their fabulous Viennese Charity Masked Ball, hosted by Julian Clary.

Elsewhere, famous British actor and renowned sex addict, Aiden Spencer (Alexander Armstrong), is using the hotel for a press junket to promote his latest film.

Jackie's doubt doesn't wash with the boys, but she manages to stay one crucial step ahead of them, and ultimately laughs all the way to the bank.

Hotel tycoon, Donald Stern's daughter Naomi (Katie McGuiness) is marrying a wealthy American, Earl Archer (Michael Landes), and he wants her to have the best wedding possible.

Hutch (Kwame Kwei-Armah) a friend of Charlie's, is an established diamond dealer, who’s arrived for an exclusive jewellery auction being hosted at the hotel.

Problems arise as leaks to the press, a lack of on-screen chemistry between Katy (Megan Dodds) and Tom (James Lance) and a gaffe by Jack all threaten the film, and ultimately Babylon's profits.

Elsewhere, Gino gets duped by a dangerous con man staying at the hotel and Tony is tasked to look after a fading film star who isn't everything she seems.

It is Tony's turn to host a get-together for his fellow concierges at Hotel Babylon, but when he is called back to work, his colleagues decide to teach him a lesson he is unlikely to forget.