The program features the overshadowed story of the Marriott World Trade Center (3 WTC) on the day of the attacks, resulting in its destruction caused by the collapse of the adjacent South Tower followed by the North Tower, as told by people who had escaped from the hotel.

[1] The documentary included the story of Leigh Gilmore, a disabled woman who used a wheelchair and was stuck in her 5th-floor room with her mother, Faye.

Arnulfo Ponce, the building's chief engineer, remembered about Gilmore, who had called him on the 10th about a broken grab bar in her shower.

Gilmore went on to be an advocate for multiple sclerosis awareness and better preparedness for evacuating disabled people in emergency situations.

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