It stars Dominique Moore as Sally, the receptionist; Gary Damer as Lenny; Sam Phillips as Jamie, the bellboy; and Tanya Franks as Dolly[1] and Sheila Bernette as Mrs. Poshington, a guest who never leaves (and who becomes the hotel's cleaner in series two and three).
Jamie (Sam Phillips) is the bellboy of Hotel Trubble and probably the one with the most common sense, he does at some parts, have a lack of confidence and panics.
It is shown on several occasions that he has romantic feelings for Sally – for example in "Super Trubble", he shouts "Don't hurt the woman I love!"
It's shown that Jamie is very over-enthusiastic about his work, as in one episode it is noted that he never wears anything other than his uniform; it can only be assumed he has a wardrobe somewhere full of identical blue suits.
Although glamorous, she finds life at the hotel dull, and prefers to read gossip magazines in spare time.
She and Jamie have shown an occasional attraction to one another - in one episode she displayed gratitude when he helps her out of a tight spot and flirted with him.
Leonard "Lenny" Lemon, (Gary Damer) is the eccentric member of the trio, often serving as the comic relief.
He is the most unintelligent out of the group, he regularly manages to mess up things for his mates, asking strange people for advice, and takes numerous directions and comments too literally.
She is seen as rather dimwitted, and is clearly disliked by Mrs. Poshington, Jamie and Sally - Lenny gets on best with her due to their low common sense, often being roped into helping with her schemes.
Mr. Trubble does not have a particular personality as he is never shown and is heard only as a shouting, unintelligible voice over the phone, a la the General in the Hanna-Barbera cartoon series Dastardly and Muttley in their Flying Machines.
Like Mr. Trubble, Chef is never seen and is represented only as a shouting unintelligible voice emanating from behind the double doors leading to the kitchen.
He would seem to be an extremely hostile individual, as whenever Jamie or Lenny enters the kitchen to speak to him, there is always a lot of shouting before they emerge looking rather frightened or covered in something.
Daisy is plotting to smuggle the elephant, which she has named Trunky and has hidden in room 360, back to the jungle where the two of them can start a new life together.
Note: The character of Daisy, played by Susan Wokoma, was introduced when Dominique Moore had to leave the show during recording of series 3 to have treatment for Hodgkin's Lymphoma.
A Royal imposter makes impossible demands, and the hopeless staff hold it together with help from the unsuspecting public.
The adventurer Dr. Windy Banana Bones comes to relax and rest at Hotel Trubble, but instead finds buried treasure and an all-too-familiar villain.
The staff people try to attract the attention of famous ghost-hunter Egon Pantz with their hotel ghost, and get themselves on Most Haunted Live.
Jamie is alarmed to hear that Hotel Trubble is holding the World Conker Championship, once again Sally has forgotten to pass over the message.
The American President secretly checks into Hotel Trubble, relying for his safety on the fact that no one will look for him at such a rubbish, cheap fleapit.
When he gets locked in the toilet, leaving Lenny looking after a laptop that will enact any law he chooses, things start to get seriously silly.
Dolly has been reduced to just a head due to a dodgy body transplant operation, Jamie is still the bell-boy (will he ever get his promotion to manager?
Everyone is bored until the mysterious Salgar turns up to give a presentation on Hotel Management – reminding them what fun they used to have in the olden days.