The firm has its headquarters in Westlake, Ohio,[1] and offices in Lincoln, Nebraska; Irvine, California; Charlotte, North Carolina; São Paulo, Brazil; London, England; Tokyo, Japan; Andover, Massachusetts; Melbourne, Australia; Kolkata, India; Sydney, Australia; Berlin, Germany; Olathe, Kansas; Bloomington, Minnesota; Salt Lake City, Utah; Phoenix, Arizona; and Tampa, Florida.

He met with members of the Necedah Bank to discuss its data processing and how electronic information technology could reduce printing costs by storing daily reports directly to optical disks.

[7] August 29, 2012: SIRE Technologies, Inc., a private, Salt Lake City, Utah-based software developer focused on stuff for county and local governments[8] December 2012: Enterprise Consulting Partners (ECP), a private, Reston, VA-based software focused on workflow automation and document management solutions[buzzword] that support business processes invoice automation, billing, contract management, purchase requisitioning and Human Resources.

Industry analysts such as Forrester Research focus on the product's foundational ECM functionality, like imaging and archiving capabilities, as its strengths.

[20] This service is a cloud-based version of Hyland's traditional OnBase product offering; applications are hosted at a data center and accessed over a secure Internet connection.

[21] Hyland has, however, been the subject of a corruption probe in relation to the sale of its technology to the local government of Cuyahoga County, Ohio.

[22][23][24] Notably, the company improperly received a $1.2 million contract from the county, which ultimately resulted in the indictment of a public official on numerous charges.