[1] Richard first approached SAW at a music industry awards lunch, where he complimented them on their work with Rick Astley, and suggested they contact him if they had any more songs as good.

[1] David Giles of Music Week gave a negative review of "I Just Don't Have the Heart", saying: "Cliff crashes to earth with a bump and teams up with SAW.

[3] MTV Australia host Richard Wilkins pulled the video off air mid-play, controversially disparaging both the track and its high-profile producers.

[7] In 2017, Christian Guiltenane of British magazine Attitude praised the song as being "a corker; catchy, melodic and totally joyful", but criticized the "vintage clip".

[18] Mostly aired on UK, French, German and Austrian radios, it reached number nine on the European Airplay Top 50 on which it charted for nine weeks.