Mark (Adam Scott) checks on Petey (Yul Vazquez), whose memories begin to be affected as he struggles to differentiate the present from the past.

He explains that other benefactors, who oppose the severance procedure, helped him bypass the implant and merge his memories, a process known as "reintegration".

Irving (John Turturro) suggests that they show her the "Perpetuity Wing" in hopes of giving her a sense of purpose at Lumon.

Mark, Irving and Dylan (Zach Cherry) take Helly to the Perpetuity Wing, a museum-like area of the office detailing Lumon's history.

The first exhibit contains wax figures of Lumon's founder Kier Eagan and his succeeding dynasty, with his descendant Jame as the current CEO.

Irving, an ardent devotee of the Eagans' philosophy, explains various parts of the company's history to Helly, emphasizing that Lumon is making a positive difference in people's lives.

[3] Series creator Dan Erickson described the innie's perception of the wax figures of the Eagans in the perpetuity wing as "to them it's like a church, because these are the people who created everything that they know, so they are deified in a way.

At least everything we learn about Lumon Industries' cryptic origins sheds a little light on how this company came to be, the family that runs it, and what the ultimate goal might be.

"[5] Erin Qualey of Vulture gave the episode a perfect 5 star rating out of 5 and wrote, "It seems to be a combination of guilt-ridden prayer, the classic and agonizingly repetitive 'write it 100 times' chalkboard punishment, and downright torture.

Milchick's steely presence and curt responses fill the scene with a sense of impending dread and an understanding that any refusal to do exactly as he says will be met with severe consequences.

"[7] Breeze Riley of Telltale TV gave the episode a 4 star rating out of 5 and wrote, "There is no lack of suspense on this show, and I can't wait to hear who is on the other end of the line.

"[8] Mary Littlejohn of TV Fanatic gave the episode a 4 star rating out of 5 and wrote, "This show continues to exude a sense of unease and low-grade terror.