The franchise keeps costs down by using a common ticketing system, aircraft livery, employee uniforms, and management style.

It served two scheduled long haul international flights from Bali's I Gusti Ngurah Rai International Airport to Mumbai and Tokyo until they were both ceased.

Indonesia AirAsia X planned to launch its first destination to Melbourne on 26 December 2014,[3] but had not achieved authorisation from both the Australian or Indonesian governments to fly the route.

[4][5] This led to huge disruption to passengers during the peak holiday season, with many flights delayed or cancelled outright.

[7] In late November 2018, the airline announced that it would cease scheduled operations beginning in January 2019.