The company's headquarters is in Munich, Germany, with additional offices in Dortmund and outside Norway's capital Oslo.

[12] The ABB HP charging stations have a liquid-cooled cable for 500 A (not on the Chademo port), at 400 V it allows for a maximum of 375 A (for 150 kW).

[20][21] The company claimed that a total of 20 stations would open to the public, located on major roads in multiple European countries through partnerships with Tank & Rast, Circle K and OMV.

Ionity bid for Europ-e[22][23] funding from the European Union and was awarded £39.1m to help develop its network, across 13 EU Member States: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden, UK.

The European Union countries currently remaining without published plans for Ionity chargers include: Bulgaria, Croatia, Republic of Cyprus, Czechia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and the UK.

[29] In 2017, Ionity planned to have "implemented and operate about 400 fast charging stations across European major thoroughfares in 2020".

[31] German automakers shared discounted rates for Connected Mobility Service Providers network participants.

In August 2021, Volkswagen's CEO Herbert Diess, one of the main partners through Porsche, criticizes Ionity Charging Experience on LinkedIn, pointing that the service is simply not good enough with lack of stations, stalls, toilets, and refreshments, and with charging points out of service.

[38] The company has reached the first place among all tested fast charging providers in 2024 in a Report by Auto Club Europa.