[1][3][4] She earned a Master of Business Administration (MBA) from Johns Hopkins University in 2000.
[1][3][4] Zoppi began as private first class in the United States Army Reserve and was assigned to the Military Police Corps at Fort McClellan in Alabama with the following assignments at the 301st Military Police Battalion, Bayamon, PR; and 390th Transportation Battalion, Naval Station Roosevelt Roads, Ceiba, PR.
She was sent overseas to Germany before being deployed to the Middle East during the Persian Gulf War as part of Operation Desert Storm.
She served with the 3rd Armored Division-Spearhead as a special security officer and worked with the telecommunication centers.
Zoppi was present during the liberation of Kuwait and was awarded the Bronze Star Medal.
[1] She then became the Assistant J2/Chief Intelligence Officer for the National Capital Region Joint Task Force under United States Northern Command.
[3][1][7] She is the first Puerto Rican woman promoted to the rank of general in the U.S. Army Reserve.
[10][11] As a civilian Zoppi has taught in the public school system of Maryland and also at various universities.
As a professor in the Business and Education Departments at Strayer University, she was named 2012 Strayer University Faculty of the Year,[1][4] and was a keynote speaker at the 2013 Latina Style Business Series conference, where she advocated for women to incorporate Latin American culture into their business models and cited the importance of community in Latina culture as an asset for companies.