The facility is designed to serve exhibition, conventions, and meetings and other events with the focus primarily on groups of 800 to 1,200 people with a capacity of 4,000 for a general session.

The first floor contains the 50,000 sq ft (4,600 m2) column-free exhibition hall that spans approximately two and half stories in height and includes the main lobby.

The second level contains 20 breakout rooms totaling 20,000 sq ft (1,900 m2) as well as the atrium café which extends to an outdoor, shaded terrace.

To avoid the traditional convention center appearance and use as much natural light as possible, the Irving Convention Center is designed as two boxes, stacked and rotated to create cantilevered corners that provide several shaded outdoor areas for visitors.

The Irving Convention Center station provides connections to DFW International Airport and also Dallas Love Field (via the Green Line).