JPay is a privately held information technology and financial services provider focused on serving the United States prison system.

[2] In 2012, JPay launched a tablet, the JP4, designed for the prison industry, which enables inmates to read and draft emails, play games, and listen to music.

[5] JPay's tablet has been distributed in seven DOC agencies, including North Dakota, Georgia, Florida, Louisiana, Virginia, Michigan and Washington.

Following a May 2015 posting by the Electronic Frontier Foundation that criticized the company for attempting to abuse copyright law, JPay amended its terms of use to no longer contain this clause.

[18][19][20] Senator Cory Booker vowed to ask the Consumer Financial Protection Bureau to intercede on behalf of inmates against JPay's allegedly predatory practices with its prepaid debit release cards which are often the only form in which released prisoners are permitted to collect their prison earnings and remaining commissary balances.

According to state mandated disclosures in Illinois, correctional institution operators there received approximately $48,000 for 2013 in what company founder Shapiro prefers to call "commissions".

[17] A Master Contract between JPay and the National Association of State Procurement Officials and the Multi-State Corrections Procurement Alliance, valid until July 2015, set out kickback rates, to any state signing on, of 50¢ per inbound money transfer to prisoners, 5¢ per outbound email, $5 per MP3 device, $10 per JP5 Tablet device, and 5% of JPay's music download fees (which are 30% – 50% higher than iTunes).