[2] It provides a central downtown location to transfer between routes, as well as with a daily intercity bus to Milwaukee.

[3] The Transfer Center has comfortable benches, covered loading bays for all buses, a climate controlled waiting room, vending machines, a change machine, restroom facilities, and a pleasant view of the Rock River.

During this time customers may purchase fare materials, ask questions in person or by phone, or request a nightside deviation.

[4] Beginning April 4, 2022, and lasting until late 2022, the facility will undergo renovations to improve accessibility, warmth and add amenities to the transit center with a $1.5 million federal grant.

The project includes a new roof, extra set of sliding doors to make the waiting room warmer, updated HVAC and plumbing systems, new bathrooms and a bigger break room for bus drivers.