Jetstar

[6] The airline operates an extensive domestic network as well as regional and international services from its main base at Melbourne Airport, using a mixed fleet consisting of the Airbus A320 family and the Boeing 787 Dreamliner.

This marked Qantas' entry into the Asian low-cost market and signified its intention to battle key competitor Singapore Airlines on its home ground.

[citation needed] On 1 December 2005, Jetstar commenced operations from Sydney, Melbourne, Brisbane and the Gold Coast to Christchurch in New Zealand.

Flights to Tokyo via Manila were to be discontinued while services to Singapore would be operated by Jetstar Asia with Singapore-based aircraft.

[17] The base closure was attributed to cost-cutting measures by parent company Qantas as well as increased competition from the re-introduction of flights by Asian carriers into Darwin Airport.

[citation needed] On 28 April 2009, Jetstar commenced daily direct services from Auckland to the Gold Coast and Sydney.

[21] Although it took delivery of aircraft, Jetstar Hong Kong never commenced operations due to a revoked licence application.

[citation needed] In November 2013, Jetstar moved its head office from Melbourne's CBD to the suburb of Collingwood.

[citation needed] In mid-2014, the Australian Competition & Consumer Commission (ACCC) took legal action against Jetstar and competitor Virgin Australia in respect of drip pricing.

[22][23] In November 2015 the Federal Court of Australia found that the ACCC's claims that the two airlines engaged in misleading and deceptive conduct by carrying out drip pricing were proven.

The new services would be flown by five turboprops Bombardier Dash 8s operated by Eastern Australia Airlines—one of Qantas' subsidiary regional airlines—under the Jetstar brand.

At least four new destinations would be served initially, with Hamilton, Rotorua, New Plymouth, Napier, Palmerston North, Nelson and Invercargill named as the cities under consideration.

[27] On 31 August 2015, Jetstar announced it had selected the first four regional centres it would serve at the commencement of operations on 1 December; these were Napier, Nelson, New Plymouth, and Palmerston North.

[30] On 15 August, Jetstar suspended its domestic operations in New Zealand after the Government implemented social distancing rules in response to a second outbreak in Auckland that month.

[33] In late May 2024, Jetstar Flight JQ225 slid off the runway at Christchurch Airport, after suffering steering issues caused by a possible hydraulic leak.

The eight-part series depicted the everyday lives of selected members of Jetstar's Melbourne airport staff.

[citation needed] Jetstar Airways was the major sponsor of the National Rugby League team, the Gold Coast Titans from 2008 until 2012.

[48][49] In July 2008, Jetstar Airways was named the Official Airline of the Australian national rugby league team.

The service is inclusive of all meals and beverages, in-flight entertainment, and includes an increased baggage allowance of 30 kg.

[76] The options available are changed on a bi-monthly basis depending on customer feedback forms which are collected by head office through a random selection process.

[2] Despite Qantas owning only a minority stake in Jetstar Asia Airways and Valuair (51% owned and effectively controlled by Singaporean nationals as required under Singapore aviation regulations), Australian accounting standards have required them to be treated as consolidated entities since 8 April 2009.

A former Jetstar Boeing 717-200 in an earlier livery version (2004)
Countries served by Jetstar as of September 2024 [ 51 ] [ 52 ]
Interior of a Jetstar Boeing 787-8