[7] Jewish Care is listed by the JCCV's emergency response organisation, Jewish Emergency Management Provider (JEMP) as a part of the communal support network.
[11] The claims of neglect and elder abuse soon extended to other care facilities run by Jewish Care, including banning family members and serious neglect of the elderly residents.
Some of the families contacted the Victorian Equal Opportunity and Human Rights Commission regarding the care at the facilities.
[12] In 2013, Jewish Care began an inquiry that dealt with extensive child sexual abuse that happened at a children's home between 1939 and 1992, when it closed.
[13][14] In 2015, the General Manager of Cultural & Spiritual Services, Meir Shlomo Kluwgant, was forced to resign following an abusive text message that he sent calling the father of a victim of sexual abuse a "lunatic".