She served in several Departments including Consumer and Corporate Affairs, Cabinet Secretary for Federal-Provincial Relations, President of Canadian International Development Agency (CIDA), and Transport Canada.
[3] In 1994, she was appointed Clerk of the Privy Council[4] and Secretary to the Canadian Cabinet becoming the first woman to exercise these functions in Canada.In this capacity she led some of the most ambitious public sector reforms in Canada since the early 1940s.
She is advising several countries about public service reforms, including Singapore, Malaisia, Denmark, Finland , France, etc.
She is an active international speaker, participating in various International events, conferences to advance public service reforms, most notably at the OECD, Brazil (World Bank ), IPAA(Dublin), IPA(Sydney), London School of Economics(LSE), Institute for Government ( London), etc.
In recognition of her contribution to her country she was summoned as member of the Queen Privy Council and granted the title of Honourable.