Johnson Lifts also sells its products in Bhutan, Maldives, Nepal, Qatar, Sri Lanka, Tanzania, and the United Arab Emirates.

[8] Johnson Lifts started out with a small manufacturing unit at Vyasarpadi, before moving to a larger facility in Ambattur in 1988.

[1][9] The facility was more advanced than the previous two units as the company was able to access better technology following economic liberalisation in India in the early 1990s.

He noted, "For example, our unique selling proposition was that we looked into a customer complaint the same day it was received, which was unheard of 30 years ago [the 1980s].

[10] The company established a manufacturing plant in Nagpur, Maharashtra in 2003 to serve West and North India.

[9][11] Johnson Lifts began expanding overseas in 2006, establishing subsidiaries in Sri Lanka and Nepal.

The growth in commercial real estate development and public infrastructure projects during the 2000s spurred the company to expand into the escalator market.

[12] Johnson Lifts now manufactures all its escalators at the Oragadam plant and the partnership with SJEC only involves sharing technical know-how.

[8] In the 2015-16 fiscal year, the company sold 9,500 lifts, recorded revenue of ₹1,200 crore (equivalent to ₹17 billion or US$200 million in 2023)[3] and had 6,000 employees.

WATCH enables real-time monitoring of the lift's performance, including sending out alerts when a passenger is trapped inside.