Her first task was to work on governance within the organisation, and when she left in March 2020 the Council was diverse in age, BAME, gender, and had all the skills a modern charity needs.

Baroness Jolly has previously often spoken in favour of accident prevention during debates in the House of Lords.

During that time she worked in the British Council as a teacher of English as a foreign language and as a mentor for students who wanted to obtain an National Vocational Qualification.

She has been on the boards of the Citizens Advice Bureau, Credit Union, regeneration organisations and a member of the Diocesan Synod.

On 24 December 2010, she was created a life peer taking the title Baroness Jolly, of Congdon's Shop in the County of Cornwall.

[2] When interviewed about her intentions for the Lords upon receiving her peerage, she mentioned her desire for a fully elected second chamber.