An open-air single-level bus terminal, it is connected to the adjacent Jurong East MRT station via a link bridge.

The interchange serves mainly commuters travelling to the various housing estates, schools, religious places, tourist attractions and industrial places in Jurong East and those travelling to Malaysia via 2nd Link (Tuas Checkpoint).

Following the redevelopments in Jurong which was announced in 2009, the original facility had been slated to be rebuilt into an air-conditioned facility as part of a commercial development on the site, which the commercial development and surrounding commercial places, together with the MRT station, will be collectively known as the Jurong East Integrated Transport Hub, similar to the rest of earlier hubs built.

The rebuilding plan came along with the other plots of land surrounding the original facility being sold off to developers for commercial developments on 27 October 2010 when the Land Transport Authority released a tender for a "Proposed Jurong East Temporary Bus Interchange" indicating the redevelopment of the bus interchange.

The temporary facility is located at the south of the MRT station along Jurong Gateway Road, roughly 0.2 km South-East from the original facility, opposite JCube at the western end of it and the JTC Corporation headquarters at the eastern end.