[1][2][3] The hospital provides services including internal medicine, orthopaedics, otorhinolaryngology, radiology, anesthesiology, nephrology, medical diagnostics, general surgery and hemodialysis.

[1][3][4] First proposed as a "charitable hospital" for lower-income groups, the medical centre has maintained a policy against medical tourism, in contrast to other healthcare establishments in Penang.

[2][5] Plans for its construction had been submitted to the Penang Island City Council in 2014.

[5] Upon its opening, the hospital was also equipped with six hemodialysis machines and two operation theatres.

[6] As an extension of the existing non-profit centre, a proposed 400-bed hospital at Paya Terubong was announced in 2023.