On November 8, 2010, police in Markham, Ontario, Canada, a suburb outside of Toronto, responded to a report of a robbery and assault at the Unionville home of Hann and Bich Pan, ethnically Chinese Vietnamese immigrants.

The investigation revealed that the crime was not a robbery but instead a kill-for-hire orchestrated by the couple's daughter Jennifer Pan (born June 17, 1986).

At trial, Pan was found guilty on multiple charges and sentenced to life imprisonment with the possibility of parole after 25 years, the same penalty as her co-conspirators.

By 2004, Hann and Bich purchased a house with a two-car garage on a residential street in Markham, a city in the Greater Toronto Area with a large Asian population.

Jennifer was made to take music theory and harmony lessons at the age of 12, as well as figure skating classes, where she trained most days of the week.

[4] According to her high school friend Karen K. Ho, Hann was seen as "the classic tiger dad," and Bich was "his reluctant accomplice."

In order to maintain the charade, Jennifer told her parents she had won scholarships, later falsely claiming that she had accepted an offer into the pharmacology program at the University of Toronto.

She went to the extent of purchasing second-hand textbooks and watching videos related to pharmacology in order to create notebooks full of purported class notes she could show her parents.

[4] Jennifer also requested permission from her parents to stay near campus with a friend (actually her high school[4][6] boyfriend, Daniel Chi-Kwong Wong,[note 4][8] who later transferred to Cardinal Carter Academy in North York due to low grades) during the week.

[4][11][12] While pretending to study at Ryerson, Jennifer told her parents that she had started working as a volunteer at The Hospital for Sick Children.

Greatly angered, Hann wanted to throw Jennifer out of the house, but Bich persuaded him to allow her to stay.

[4] After learning of this new relationship, Jennifer falsely informed Wong that a man had entered her house, showing what appeared to be a police badge, after which several men rushed in and gang-raped her.

[4] In spring 2010, Jennifer was in contact with Andrew Montemayor, a high school friend who, she claims, had boasted of robbing people at knifepoint (which he denies).

He introduced her to Ricardo Duncan, a "goth kid," to whom Jennifer claims she paid $1,500 to kill her father in the parking lot at his workplace.

[4] Jennifer and Wong were back in contact at this time and, according to the police, came up with a plan to hire a professional hitman for $10,000, calculating that she would then inherit $500,000.

[16] On November 8, 2010, Pan unlocked the front door of the family home when she went to bed, then spoke by phone to Mylvaganam.

[1] After demanding all of the money in the house and ransacking the main bedroom, the three men took Bich and Hann to the basement and shot them several times.

[18] Police initially believed the family's wealth lured the perpetrators into the house, but grew skeptical as numerous valuables had not been stolen.

[20] Hann later woke up from a coma, and recalled to police that he saw Jennifer whispering to one of the hitmen in a friendly and soft manner.

In December 2015, Carty received an 18-year sentence after pleading guilty to conspiring to commit murder, with eligibility for parole after nine years, but died in prison in 2018.

"[3] An editorial in the Northwest Asian Weekly suggested consideration of the "idea of recognizing the mental and psychological symptoms that parenting may have gone too far" in the Pan household.

[44] A story in Toronto Life magazine brought the case to widespread attention, framing it as an instance of tiger parenting gone tragically wrong.

[45] Shortly after its release, several news outlets reported that Netflix had apparently used AI-generated images of Pan in the documentary without disclosing this information.