It depicts the Korean Canadian Kim family that runs a convenience store in the Moss Park neighbourhood of Toronto: parents "Appa" (Paul Sun-Hyung Lee) and "Umma" (Jean Yoon) – Korean for dad and mom, respectively – along with their daughter Janet (Andrea Bang) and estranged son Jung (Simu Liu).

Other characters include Jung's friend and coworker Kimchee (Andrew Phung) and his manager Shannon (Nicole Power).

It is produced by Thunderbird Films in conjunction with Toronto's Soulpepper Theatre Company, with Lee and Yoon reprising their roles from the play.

The long-established Mimi Variety store at 252 Queen Street East is used for exterior shots and as the model for the interior set built in the studio.

Simu Liu had planned to return to Toronto for the start of production once he was finished shooting Shang-Chi and the Legend of the Ten Rings in Australia.

Since filming for both projects overlapped due to delays caused by the pandemic, he was only able to return to Toronto toward the end of production, where he continued shooting for nine days until he had completed "all the stuff that he missed out on".

The show's producers, Thunderbird Films, ultimately decided not to move forward with the sixth season, believing that they would not be able to deliver the "same heart and quality".

He later said the series "died from within...No matter how good it can be, if you don't deal with issues from within and try to gloss it over because everything on the surface looks fantastic and idealistic, then you are just asking for trouble.

[9] On June 2, 2021, cast member Simu Liu claimed that the show suffered from a lack of diversity among writers and producers and that there was discord behind the scenes.

[7] Shortly after, on June 6, 2021, actor Jean Yoon stated on social media that "[A]s an Asian Canadian woman, a Korean-Canadian woman w [sic] more experience and knowledge of the world of my characters, the lack of Asian female, especially Korean writers in the writers' room of Kim's [Convenience] made my life very difficult and the experience of working on the show painful.

[24] John Doyle of The Globe and Mail wrote that the show "stays away from the pseudo-seriousness that could easily plague a comedy about immigrants and family dynamics."

[28] Although not directly a response to Salutin's review, actor Paul Sun-Hyung Lee (Appa) has questioned critics' inclination to cite accents as offensive: They won't say—but is it because you're seeing Asians on the screen?

You want to give its creators kudos for finally putting Asians on TV in the right way, but the whole enterprise plays like a civics lesson.

[30]Midway through its first season, Kim's Convenience was estimated by Numeris to have an average audience of 933,000 per episode, with 39% of viewers between the ages of 25 and 54.

[35][36] The first-season episodes "Ddong Chim" and "Janet's Photos" are 2017 Writers Guild of Canada's Canadian Screenwriting Awards finalists in the TV comedy category.