[citation needed] In January 2007, she started her role as Sophie McKay on New Zealand's best known and longest running show Shortland Street.
[2] In October 2006, fans on Shortland Street fansite StreetTalk voted Crossman as Best rising star, and runner up for Hottest female.
[16] In 2010 Crossman travelled to Los Angeles to host a half-hour special for New Zealand audiences about the 2010 Teen Choice Awards.
[citation needed] She has also worked as a fill-in host on New Zealand radio station Classic Hits, periodically co-hosting the Auckland breakfast show with Jason Reeves and Justin Brown whilst usual host Stacey Morrison was on maternity leave in 2012.
[citation needed] Crossman was a co-presenter on Cadbury Dream Factory which first aired in New Zealand on Three on 20 February 2014 alongside Brooke Howard-Smith, Guy Montgomery, Walter Neilands and Jesse Griffin.